And, in another "isolated incident" it's another epic fail from Marks and Sparks!
A 30HH goes in....
I went to the fitting room and asked if it was possible to be fitted
for a bra. The helpful and friendly lady on the desk said that the
fitter was with a customer but I should wait in the cubicle, strip down
to my bra and she would send her in. First fail! I waited for a good ten
minutes sat in my bra. I heard another customer come in after me who
was also waiting.
When the fitter arrived she did not introduce
herself or apologise for the wait. She looked critically at my bra (I
was wearing a Panache Tango 32H, slightly big in the back but otherwise a
good fit). She told me that the red marks caused by the band were a bad
sign and meant the wire was digging in, and I should not wear an
underwired bra until my skin had recovered. I said that I felt that my
breasts were too big to wear a non-wired bra and so she agreed I could
She then measured me. She measured around my
ribs, but clearly didn’t pull the tape measure tight as she declared me a
38” band. 38”! I measure 31 inches around my ribs. Apparently M&S
don’t add five, they add seven!
The bra fitter went on to do the
cup by eye. She advised me to try a 38DD or E. She then went off to
measure the other customer leaving me to get dressed and find my own
bras. I asked if she would come and look at the fit when I found one and
I found a very pretty bra from the Limited
Collection in both sizes and took it to the fitting room. The bra fitter
was still there and she advised me to start with the E. I put it on and
let’s start with the positive, the cup was not a bad fit. The band was
completely hopeless and I could have put a friend in it with me.
However, the front view was initially not bad.
came in and had a good look. She checked along the top of the cups where
there was a small bit of gaping and said this was down to the shoulder
straps. She paid a lot of attention to these and explained that I should
grab each one with the opposite thumb, and that my thumb should move
freely under the strap but not be able to pull it away. She adjusted the
straps just so and told me that they should sit just inside my shoulder
bone as if they did not, the top of the cup would rub.
this took a good five minutes and not once did she check the band size.
Given that I had told her I needed to be fitted because I had lost
weight, and I had gone in wearing a 32, 38 was insane. I asked if the
band was ok and she said it was ‘a good fit’. I asked if it mattered
what hook it was fastened on (I had put it on the tightest) and she said
it should be the middle one, but didn’t really matter. She then waffled
about the wires and how they should not be close to your skin (??). I
asked where the bulk of the support came from in a bra and she said the
wires, and again confirmed that 38E was the size for me.
I also heard her fitting the poor girl who came in after me (about a size 12, and noticeable breasts) in a 36B. Wrong again!
was really the worst kind of fitting because the bra didn’t look tooooo
bad, and if I didn’t know what kind of support you can get from a
properly fitting back I would have thought it must be the right size.
The fitter talked a lot about technical sounding things to do with the
shoulder straps but didn’t do the basics like check the band fit or make
sure the wires sat flat (which of course they did not), or even ask if
it was comfortable. It was also pretty disappointing to have to dress
and fetch my own bras, and to wait a while with no apology. And this
adding inches business is nonsense!
Another isolated incident?